Why are past client reviews important for you to consider when choosing a Real Estate Agent?
Think back to the last time you bought a pair of shoes, or researched the next book you wanted to read. Where did your search start? If you’re like any other consumer, it probably began with customer reviews. Why? Because reviews are candid. They’re not published by the company promoting the product; they’re not fluffed up with marketing lingo; and most importantly, they’re the words and feelings of people just like you.
When researching products or service providers, one of the most important pieces of content that a consumer will view is a testimonial or a review by a another person. Below are just a few from some of our past clients.
If you are looking to purchase a house on Lake Greenwood, you could not be in better hands than the REMAX team of Jonathan and Tonya Wiley. My husband and I and our 3 children moved here from New York State about 2 years ago, and Jonathan made our home buying experience easier than I ever thought imaginable. Let’s face it, selling your house and purchasing a new one can be extremely stressful, especially when you are moving across the country with your family and pets in tow to a brand new town where you have no family and friends. Jonathan was there for us from the first phone call all the way through to the closing and beyond. He started by getting information about our family and wish list so he would be able to guide our search and find us exactly what we were looking for. He set us up on their website to preview all of the available listings on the lake and helped guide our search to the areas that would be compatible with what we were looking for. When I came down for the first house hunting trip, Jonathan was very patient and spent several days showing me around the entire lake, the town of Greenwood, and the various communities around the lake so we could narrow our search to the areas that fit our family the best. He even introduced me to the head of mortgage lending at a local bank so I could start that process. His knowledge of the lake and the entire Greenwood area is just phenomenal! When my husband and I returned a few months later, we had just gotten an offer on our house and were in “crunch” mode to find and buy our new house in just a couple of days. Jonathan once again took the time to show us all of the houses on our list and even picked out the one that we ended up buying. His knowledge of the current listings and our needs allowed him to match us up with the perfect house that we hadn’t even chosen ourselves to look at! Once we settled on a house, Jonathan made the rest come together effortlessly for us. We had returned to New York and he took care of all of the details; documents were signed electronically through email, and he was there to supervise the inspection and survey for us while we were a thousand miles away. He was there to answer every question and concern that we had. I couldn’t believe how easy everything was! When it came to the closing, he even negotiated with the seller for us to be able to move into the house a few days early so we would not have to stay in a motel with our 3 kids and 2 dogs over the weekend. Ever since then, Jonathan and Tonya have continued to make us feel welcome and we are blessed to call them our friends. They are just two of the most genuine and caring people that you will ever meet. Jonathan exceeded all of our expectations as a realtor and I would recommend the The Wiley Team to anyone wishing to make their home buying experience as easy as ours was.
Alice and Jerry De Los Santos
We moved to Greenwood from Tucson AZ, and knew nothing about our destination. We felt very lucky to have The Wileys helping us navigate this big move. We got a good overview and then were able to narrow our search to a specific neighborhood. The Wileys were truly tireless in showing us everything we wanted to see. Everything about the process went smoothly– all our questions were answered, our concerns were communicated to the seller– and once we decided on a house, we were able to complete the closing from Arizona– it was not only painless, it was pleasant! It was an extremely professional transaction with great attention to all our personal needs. We have friends who are now looking in this area– we recommended the Wileys and our friends have also had great service and an excellent experience.
Tonya is a very well prepared Realtor and knows the business. Her presentation of facts and figures were easy to understand and showed she knew the market. She knows how to market your home and will help you present it. Her standards are high and she does what she says she’s going to do. We would hire her again without question.
Tonya and Jonathan Wiley are the absolute best realty team in the Lake Greenwood area. We have worked with them in every transaction we’ve made in the area (2 sales and 1purchase) and were so impressed with their knowledge and professionalism.
Tonya and Jonathan worked with us for two years, found just the right house and sold our house and closed on the new house in crazy fast time! If your ducks are in a row she will make it happen.
We wanted a lake cottage to enjoy. The Wiley team helped us to define what we truly wanted in a lake retreat, and helped us find the home that filled all our needs. We enjoy our lake cottage and would highly recommend Tonya and her team to help you find the perfect place on Lake Greenwood SC.
The Wileys (not relation to The Wiley Team)
Jim and I were impressed with the Wiley group right from the start of our association with them in 2006. In the last five years we bought three properties and sold two of them with Tonya and Jonathan. They are true partners in the process and will stay with you until you are satisfied. Even with the slowdown in the economy, they never gave up trying new strategies to sell our houses. They do a fantastic job marketing on the Internet and are very knowledgeable about Lake Greenwood. We still own a property on Lake Greenwood and when the time comes to sell we will again happily turn to The Wiley Group!
Terri and Jim Boote
We were very pleased with our recent experience with Tonya and Jonathan. We were relocating to the South Carolina area and were on a very tight time frame and the Wiley’s were very flexible with scheduling showings to accommodate when we were in town. They took they time to educate us on the area and asked us questions to determine to most suitable location for our new home. They acted with dependability , integrity and it was reassuring knowing we had two people looking out for our best interest while we were transitioning to South Carolina. Tonya did frequent check-ins to make sure every detail was addressed; including cable, electric, mail etc. If we were to ever purchase another home, we would only do it with the assistance of Tonya and Jonathan.
Thank You from the bottom of our hearts,
Bill and Sharon Walb
We chose the Wiley team to sell our property because of their proven record as the tops in sales on Lake Greenwood . As an out of state owner we knew we needed someone we could trust to handle the sales and marketing of our lake property . Our trust in them paid off – even in this difficult economy , we received a contract on our place in less than 90 days from when it was first listed . I attribute this to their marketing efforts which utilized every available resource in both print and electronic media . It was a pleasure to get this accomplished in such a short period of time .
We have been very pleased with Tonya Wiley and her team. They are well informed about Lake Greenwood and the Greenwood area. They have great exposure on the Internet and get leads from outside Greenwood. You will not be disappointed with their service. The Wiley team is #1 in our opinion.
Regards; Bob and Rosie Wehrs
The Wiley Group were instrumental in our finding our cottage on Lake Greenwood. They took the time to show us many properties and helped us narrow our focus on to the things about lake life that were important to us. We enjoyed working with Tonya and Jonathan. They were always willing to help us from the beginning search to the final closing. Their extensive knowledge of the lake helped us find our lake place and we sincerely recommend their services to anyone interested in having a home or retreat on Lake Greenwood.
Pete & Judy Wiley (no relation to Tonya or Jonathan)
I have purchased two properties on Lake Greenwood with the help of The Wiley Group. I can say that both Tonya and Tony were most helpful in all of our dealings and that I would use The Wiley Group on any other transactions that may be required in the Greenwood , SC area.”
I was interested in selling my lake house and saw a billboard with the web site tonyasellslakegreenwood.com I looked at the website and also talked with a real estate friend on mine and was impressed with what I saw and heard. My wife and I discussed it and decided to talk to Tonya. That was the best move that we made. Tonya is very knowledgeable about Lake Greenwood, knowledgeable about houses, and knowledgeable about real estate, but it is what I would expect with a Real Estate Agent. What made this a good experience was her enthusiasm, professionalism, and her dedication throughout the process. From the listing, through the sale, and through the closing, we were kept in the loop and brought up to date on the details. I found Tonya to be truthful and honest in all of our dealings. All in all, it was a very pleasant experience and I will call Tonya if I decide to move again.
Tonya, Just wanted to say thank you with your help in selling our Lake Greenwood house and then helping us to purchase more land for our next house. We thought our home in Harborside might move quickly, but 7 DAYS! You are amazing! I know the reason for the quick sell was all your Internet contacts. Dean and I both knew after our interview with you that you were the right person to choose for selling our lake property. We didn’t have to think twice about asking you to help us find the best lot for our next home. We are very excited about the lot in Crystal Bay and can’t wait to get started building. We both hope this is the last move but you can count us for referrals.
Thanks again. Dean and Gayle Youngblood
“My husband and I live in the Baltimore, Maryland area. After many hours of searching on line we found Tonya’s website and we were impressed with what she had to offer. We contacted her and discussed at length our specific requirements. We were provided with many listings over the course of a few weeks and advised Tonya that we were ready to plan our first visit to Greenwood. Because of Tonya’s knowledge of the area she was able to determine, based our our specific requirements of size, cost and area, which properties suited us. We spent two days looking at many options and to our delight found our home in a small neighborhood. Tonya was very knowledgeable and energetic and made the process from looking for our home to closing an enjoyable experience. Tonya gave us all the tools and knowledge we needed to make our decision. We would highly recommend Tonya to anyone who is looking for a highly skilled, knowledgeable and energetic realtor to help find there next home”.
Tonya, We absolutely appreciated the time and expertise you took with us to buy our dream lakefront lot on Lake Greenwood . We picked you as our realtor because you knew the market and lake area well. You did not let us down. Your expertise was invaluable as you guided us through the different areas so we could make a wise choice on lots that would best suit our needs. Of course we also enjoyed your company and look forward to seeing you again when we complete the construction of our log home. Thanks for all your help. We will definitely recommend you to others as the BEST OF THE BEST!
Tonya, Congratulations on being on top of your game. “First” says a lot about your commitment to your work. I would like to thank you for all your help. I’m sure we will have the opportunity to work together again. Thanks for all you’ve done for us!!!
We wanted to send a note to say Thank You for everything you did for us to make our lot purchase simple and problem free. We were both a little hesitant because of being out of state, but you provided excellent service and information when sending your e-mails of available lots you thought we would be interested in. When we let you know we would be coming to the area you were accommodating to our busy vacation schedule to meet us and show us the lots. We really appreciated the fact that there was never any pressure to make a decision. Your assistance with our offer & subsequent counter offers was settled within 24 hours. Since we were unfamiliar with attorneys to handle closing, it was nice of you to provide a list of several names to choose from. Closing went without incident and the best part is that it was all handled via email, faxes and U.S. mail. We want you to know if any of our family or friends are ever interested in South Carolina real estate we will be sure to recommend you and The Wiley Group.
Thanks again, Gary & Marcia Imhoff
In August of 2008, my husband and I purchased our house on Lake Greenwood . We knew the area we wanted to be in, but had no idea of real estate prices in the area. Tony was absolutely wonderful. He showed us just houses that met our criteria and is so knowledgeable of the Lake Greenwood area. His vacation was even scheduled during our offering process, but he kept in touch and his partner Tonya stepped in and led us through the sale. They were both so professional and I felt confident in every aspect of our contract process and closing. I work in the real estate field, so I have dealt with many real estate agents and these are two of the best I have ever met. Thanks to the Wiley Team for making our lake house become a reality.
Bob & Mardi
I have used Tonya Wiley’s team to sell 3 lake properties. I believe Tonya has the best online listings presenting our property to people from many states away. Her feedback is good. Each week I got a report of the activity. I would not hesitate listing a future lake property with the Wiley team.
If you are looking for an agent you can trust, that knows the area, has a proven track record and offers exceptional service and care…then contact The Wiley Team today.